Dear Player,

 

We are reaching out to inform you that the official email account replying to messages regarding the Shadowverse: Evolve Sidekick app will be undergoing a domain change. Note that this will not apply to messages regarding products or events, which are handled by a separate email.

 

•  Before
  @cygames.co.jp

 

•  After
  @contact.cygames.co.jp

 

• Time of Change
  7 p.m., Feb 16, 2026 (PT)

 

If you have set up domain-specific email settings, please configure them to allow emails from the new domain (@contact.cygames.co.jp).

 

Additionally, if you reply to the previous email address (@cygames.co.jp) after the change has taken place, we may not be able to see your reply. If you wish to send us a reply, please send another message through the Contact Us page.

 

Thank you for playing Shadowverse: Evolve.

 

-The Shadowverse: Evolve team